1. Introduction
Infinity Handbags Ltd (“we,” “our,” or “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, process, store, and safeguard your information when you visit infinityhandbags.com or interact with our services.
This policy is designed to comply with applicable data protection regulations, including the Nigeria Data Protection Act (NDPA) and Nigeria Data Protection Regulation (NDPR), as well as internationally recognized standards such as GDPR principles where applicable.
By using our website, you agree to the practices described in this Privacy Policy.
2. Business Information
Legal Name: Infinity Handbags Ltd
Location: Nigeria
Registered Address: FLAT B, ROAD 36, PHASE 3, KUBWA, ABUJA,FCT, NIGERIA
Websites:
Email: info@infinityhandbags.com
3. Information We Collect
We collect different types of personal and technical data to provide and improve our services.
3.1 Personal Data
- Full name
- Email address
- Phone number
- Billing and shipping address
- Account login details (if applicable)
3.2 Payment Data
- Payment information is not stored directly by us
- Payments are processed securely through third-party payment providers
3.3 Technical Data
- IP address
- Browser type and version
- Device type
- Operating system
- Time zone and location data
3.4 Usage & Behavioral Data
- Pages visited
- Products viewed or added to cart
- Purchase history
- Interaction patterns on the website
3.5 Communication Data
- Emails or messages sent to customer support
- Feedback, reviews, or inquiries
3.6 AI-Related Data Usage
If AI-powered tools (such as chat or recommendation systems) are used:
- User inputs (queries, preferences) may be processed
- Data may be used to improve response accuracy and customer experience
- AI inputs are stored only for a limited duration unless required for service improvement or legal compliance
4. How We Use Your Data
We use your data for the following purposes:
4.1 Order Processing
- To confirm, process, and deliver your orders
- To manage payments and transactions
4.2 Customer Support
- To respond to inquiries and resolve issues
4.3 Personalization
- To recommend products based on browsing and purchase history
4.4 Marketing (With Consent)
- To send promotional emails, offers, and updates
- You can opt out at any time
4.5 Fraud Prevention & Security
- To detect and prevent fraudulent activities
- To ensure safe use of our platform
4.6 Platform Improvement
- To analyze user behavior and improve website functionality
5. Legal Basis for Processing
We process your personal data based on:
- Consent: When you opt-in to marketing communications
- Contract: To fulfill orders and provide services
- Legitimate Interest: To improve services, prevent fraud, and ensure security
- Legal Obligation: To comply with applicable laws and regulations
6. Data Sharing and Third Parties
We may share your data with trusted third parties only when necessary:
6.1 Payment Providers
- Secure payment processing
6.2 Logistics & Delivery Partners
- Order fulfillment and delivery services
6.3 Analytics Providers
- Website performance and user behavior analysis
6.4 Hosting & IT Services
- Website infrastructure and data storage
All third parties are required to maintain strict confidentiality and data protection standards.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience.
7.1 Types of Cookies Used
- Essential cookies (website functionality)
- Performance cookies (analytics)
- Marketing cookies (advertising and personalization)
7.2 Consent
- Cookie consent is requested on your first visit
- No cookies are pre-selected
- You can manage preferences anytime via browser settings
8. Data Retention
We retain your data only as long as necessary:
- Order Data: Retained for legal and accounting purposes (typically 5–7 years)
- Account Data: Stored until account deletion
- Marketing Data: Stored until consent is withdrawn
- AI/Interaction Data: Retained for a limited period for service improvement
After the retention period, data is securely deleted or anonymized.
9. Data Security
We implement appropriate technical and organizational measures to protect your data:
- Secure Socket Layer (SSL) encryption
- Restricted access to sensitive data
- Secure third-party payment gateways
- Regular system monitoring and updates
While we take strong precautions, no system is completely secure, and users share data at their own risk.
10. International Data Transfers
Your data may be transferred and processed outside Nigeria where necessary (e.g., cloud hosting or payment providers).
In such cases:
- We ensure adequate data protection safeguards
- Transfers comply with applicable legal requirements
11. Your Data Rights
You have the following rights under applicable data protection laws:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate data
- Deletion: Request deletion of your data
- Withdraw Consent: Opt out of marketing at any time
- Restriction: Limit how your data is processed
- Data Portability: Request transfer of your data (where applicable)
To exercise your rights, contact us using the details below.
12. Children’s Privacy
Our website is not intended for individuals under the age of 18.
We do not knowingly collect personal data from children. If such data is identified, it will be promptly deleted.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements or business practices.
- Updates will be posted on this page
- Continued use of the website implies acceptance of changes
14. Contact for Privacy Requests
For any privacy-related questions, requests, or complaints, please contact:
Contact Details:
-
- Email: info@infinityhandbags.com
- Website: infinityhandbags.com
- Address: FLAT B, ROAD 36, PHASE 3, KUBWA, ABUJA,FCT, NIGERIA
15. Disclaimer
This Privacy Policy is intended to provide transparency regarding data practices. While we strive for accuracy and compliance, it does not constitute legal advice. Users are encouraged to review this policy regularly.